A family with a disabled son was looking for a van converted for a wheelchair.
They paid the dealer $1000 to source a Nissan Elgrand in Japan. The dealer not only happily takes the 1k 'sourcing fee', but he later presents them with a vehicle that was already landed/in stock ...with wound back kms!
Luckily the family did contact us and ordered a JOC check. The car was advertised with 38'127kms on the odometer, but the registration documents provided by us proved that it had already done over 120'000kms last year before it was exported. (see pics)
This is what the family wrote to us:
We checked the odometer reading you sent against the advertised odometer. XXXX says the odometer reading is 38,000 – whereas the results you sent us say 121,200 (about 3 x more than what they told us). We approached the dealer (XXXXX) and were told that ‘it’s those people in Japan who are winding back the clocks’. We had paid $1,000 for this company to find us a wheel chair converted vehicle in Japan so we can transport our young son with cerebral palsy. The only thing they did was to try to sell us this vehicle they already in Sydney.
Families like us struggle to find vehicles and are at risk of exploitation. We’re glad we did our research and found you but some other desperate family will get caught. Meanwhile – XXXXX promised we would get our $1,000 back but this has not happened.
Hope you can do something proactive to ensure this vehicle is advertised at its correct odometer (not only is this fraud – but people may have a false sense of security about the safety and reliability of their vehicle.
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