2011/12/28 17:38:59
MrCharger
+1 for Tony Flood in Welshpool.
Also GTI Performance Centre in Bibra Lake.
2011/12/28 17:44:28
Dr.J
big_al_92t

Do you WA lot go on many cruises? Are there some good 'driving' roads over there?
I haven't attended any Vic cruises because they're few and far between...

 
Yep loads of good driving roads over here.
I organised one cruise and only one other MR2 turned up, but we had 4 on the last one which chase_d organised.
They might start to be fairly regular.
I also organise track days fairly regularly, so when you get over here keep your eye on the WA section.
2014/02/22 12:51:50
Mintmr2
Hi guys this is my first post so hello!

After reading this thread I took my MR2 to WTF Autos, absolutely freakin useless. The car actually belongs to my parents in their 60s, they have had it for 20 years and it is mint original. My brother managed to blow the engine up when they lent it to him.

It had been off the road for 4/5 years so I decided to get it sorted for a surprise xmas present to them. I was charged $6000 for an engine transplant which when I got it back wouldnt idle properly and leaked water. I asked them to sort the brakes as they needed replacing and also to fix a knock in the front end somewhere. They didnt do either of these things. I was told they prided themselves on keeping the customer in the loop yet never received another call after the quote to fix it, was always me ringing them and being told I was just about to ring you.

I took it to my local mechanic who fixed the idle in about 10 mins despite being told by WTF I needed new throttle body with some idle thing attached to it. He fixed the water leaks and did the brakes etc for me too. The knock in the front they couldnt find was a loose strut and again fixed within minutes. If i didnt live over an hour away from WTF I would of taken it back. Be warned people, they are not the experts they make themsleves out to be!
2014/02/22 18:54:00
Mewrt
^ you are absolutely correct, when my old 3SGTE died the car sat at WTF for 10 days without being comp. tested, have heard stories of wool pulling from a fair few other people in the last couple of months 11.749201/10 would not recommend... Ever. Would however recommend C-Red!
2014/02/22 21:19:42
rikkir
The original recommendations were over 2 years ago, and unfortunately things can change and so can the staff there.
I've had it happen before where a place was excellent, then the ownership changed, and the staff changed, and it all went downhill from there.
2014/02/24 21:52:34
MrCharger
Still +1 for Tony Flood.
2014/02/25 09:35:24
P E T E
Pretty sure you'll come to the same conclusions - Tristan or Tony
 
Otherwise if your happy to do the work yourself, there are a lot of knowledgeable people on the forums.
2014/02/25 19:01:10
Mewrt
TwoMr2's is one of those incredibly knowledgeable W.A guys
2014/03/11 17:40:24
flupstar
MintMR2 - I'm really sorry to hear of your troubles. As you know from the pages of items in your invoice, we really went to town on your replacement motor and had so many things to fix and replace as the coolant housings etc were literally crumbling away with corrosion. We tried our best to fix all coolant leaks with new housings and hoses everywhere and I personally pressure tested it to 20psi several times both cold and under temperature so I'm not sure what went wrong but I assure you that we went to every possible effort to try and ensure a perfectly reliable job.. If a leak did show up then once again, I apologise. We of course would have been happy to fix it all for free as we do with all our customers. But I understand your distance and thus your displeasure. This is the first I've heard of any troubles from you.
 
As for addressing additional issues, as you also know, we were working to a tight budget as requested and finding we had to replace so many housings, hoses, ignition leads that had literally melted into the head etc (once again, you'll see the invoice, the list was looooong!!). We actually ended up doing a fair bit of free work on that car as it just required more than the budget allowed.
 
The thermostatic idle control valve wasn't working for me when I personally tested it. Glad to hear you got the idle sorted out - however that was. And again, I apologise for not being able to do whatever it was that fixed or circumvented the problem at the time. 
 
I did try very hard on that car. I personally stripped the motor to a bare head and block, replaced every seal and gasket, water pump, timing belt and idlers etc so I should hope its a nice fresh oil leak free engine. Even put a new oil pressure sensor in there for you as the old one was leaking and I wanted to ensure it was as leak free as possible. And as well as a new clutch and all the other things we fixed, including supplying a new motor, I think we managed to do a pretty cheap job for 6k... and given the state of the cooling system (ie multiple corrosion holes on various parts of the motor, not a drop of coolant, oil leaking from every possible place and of course melted components from the temperature this was pushed to), I think we managed to do a good job of fixing it. But don't get me wrong, if it still leaked, that's our responsibility and I would drop everything to do what I can to help you. 
 
I must stress that we are often having to work with 25 year old cars with 25 year old components. Sometimes bad luck bites us. All I can do is vouch for the items we did service and replace, and rectify any problem with them.
 
If there was a leak from a new component that we supplied then I guess I'll just have to take that on the chin. But I'm not sure where it leaked from..
 
We do hold a high reputation here with, I'd like to think, the vast majority of our customers having positive experiences. I pride myself on our methods. We strive to have the best test equipment and use them religiously. All I can say is that we have never once turned a customer away when they've had a problem. Our reputation is high because we test the hell out of everything and always bend backwards and then some to fix any problem.
 
ps. If we didn't call you very often after the quote, it was likely because there was nothing new to communicate, we were not running late and we were busy doing the work to achieve the end result within your deadline? Which we achieved, I believe. At $90 per hour, I can't afford a receptionist to call people constantly. The time you did call us and I remember talking to you and updating you of the things we found, I was actually just about to call - like really. I guess I shouldn't say that in future as it sounds corny and people instantly believe you must be lying.
 
Anyway, once again, I apologise for any problem you had with the car. Though I'd like to hope that the huge number of things we did correct and resolve and fix in a small budget didn't pass completely unnoticed. And if there's any way I can help with the car in future, I'll provide the same bend over backwards service for you as I offer everyone!
 
-Tristan
WTFauto
2014/03/11 17:43:26
flupstar
Mewrt - Not sure who you are but I'm really sorry! There have been a few times when we've ended up just so far overbooked and I've had staff literally just not turn up for a week with personal issues.. And in the end, customers suffer as I cannot physically do the work - even staying here until midnight like I do most nights. 
 
But that's not your fault. We obviously didn't deliver in a timely manner and I'm sorry. As always, we will help as much as we can but I understand if you're reluctant to come here again.
 
The guys at C-red are good guys! We get along with them great too. 
 
All the best and apologies from all of us here.
 
-Tristan
WTFauto
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